Your boss has called you and your colleague into his office because he wants to give you feedback on your latest project. He gives you both some general feedback in relation to your performance but then he asks your colleague to step outside for a minute. You are a bit confused as to why you […]
There are approximately 7.6 billion people in the world, yet everyone is different and unique. Just think about how different you are from your siblings, for instance. Yet, there are some personality traits that go beyond a person’s cultural background and are very similar all over the world. How can we group them, though? […]
Getting an understanding of what customers think about your company, product, customer service, or website experience is essential. After all, it is their needs that you are trying to cater for. They are the ones who pay your bills. The mantra “happy wife, happy life” applies to your business, too: happy customers result in your […]
Employee engagement and retention is one of the biggest challenges companies across the globe face. Do free food, unlimited vacation, and gym memberships really work, though? Here’s a visual aid for you: The graph from Glassdoor is a bell curve and it shows that the average employee engagement for 20’000+ companies is 3.1/5. Clearly, […]
If your employees could choose between a pay raise or you becoming a better leader, what would they pick? There are good chances you think your employees would just hum Barrett Strong’s song ‘Money’, “Your leadership gives me such a thrill, but your leadership don’t pay my bliss, I need money!”. Well, surprise, surprise: a […]
Have you ever heard of the ‘ gig economy ’? Nope, it has nothing to do with music or live performances, even though I’d be fun. Well, in case you haven’t, Forbes defines it as the modern phenomenon where an increasing number of organizations is willing to hire freelancers and short-term workers, as well as […]
We can all agree the above mentioned is a nice attitude, but is it productive? Usually not so much. We need to keep in mind that the real purpose of feedback is to help people improve, not to make them feel better. Of course, I’m not saying that you should be rude – be nice, […]
Have you have heard your daughter say she’s been ‘tagged’ in an Instagram picture? What about your son telling you his hair’s ‘on fleek’ today? And you had no idea what they were talking about… I mean, can’t they just say they took a picture with some friends or that their hair looks good that […]
To become more effective and fulfilled at work, we need to understand our impact on others and the extent to which we are actually achieving our goals in our working relationships. The most efficient way to do so is with interpersonal direct feedback, which means being clear, straightforward, and specific in your communication. Feedback is […]
By Matilde Rebori and Morten Melby ‘Soft’ values will be a major focus of the labor market by 2020. This was the conclusion of the World Economic Forumsmeeting held in Switzerland in 2016. Within the disruption created by the Fourth Industrial Revolution, it is important to remember that it is humans that drive the technology, […]